Privacy Policy

At Maintenso LLC ("Maintenso", "we", "us", or "our"), your privacy is of the utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, how it is protected, and your rights regarding your data when you use our website or services.

1. Information We Collect

We may collect the following types of information when you interact with our website or request our home maintenance and property management services:

• Personal Identification Information: Name, email address, phone number, and billing/property address.
• Service Details: Information regarding the specific property, maintenance requests, photos of the property provided for estimates, and service history.
• Usage Data: Information about how you interact with our website, including IP addresses, browser types, and pages visited, collected via standard analytics tools.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, and maintain our property management and repair services.
• To process transactions, send estimates, and send related information including invoices and receipts.
• To communicate with you regarding appointments, emergencies, or customer service inquiries.
• To improve our website functionality and user experience.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners. We may share specific property and contact details with our vetted, background-checked contractors strictly for the purpose of executing requested services at your property.

4. Data Security

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

5. Cookies

Our website may use "cookies" to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Changes to this Privacy Policy

Maintenso LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Maintenso LLC
1209 Mountain Road PL NE Ste 6555,
Albuquerque, NM, 87110, USA
Phone: +1 (505) 546-5172
Email: info@maintenso.com